If you are unsatisfied with your order, please email firstname.lastname@example.org within 14 days of receipt. Please provide us with your name, order number, and your reason for returning the item.
To be eligible for a return, your item must be unopened, in the same condition that you received it, and in its original packaging.
The cost of shipping is at your own expense.
Returns are not accepted for gift cards.
We are able to issue refunds to your credit card. We will issue a refund either upon receipt of your return, or as specified in our communication with you.
We only accept exchanges for items that are defective or damaged. Please email email@example.com with your name, order number, and reason for exchange.
We may issue only a partial refund if:
Your item is returned after 14 days of receipt.
Your item is returned to us damaged or incomplete.
Please return all items to:
73 8th Avenue
New York, NY 10014
Shipping is at your expense.